Terms & Conditions

Last updated: 16/10/2017

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.memorialcards.co.uk/ website (or “site”) and the http://www.memorialcards.co.uk/ mobile application (the “Service”) operated by Finepoint Graphics Ltd (“us”, “we”, or “our”).

Your access to and use of the Service is conditional on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

Placing of an order
Once you give us instructions this will be counted as an order. By placing an order this signifies that you accept our terms and conditions. If you require an estimation of costs, please call or e-mail and we will happily provide you with an initial price. No work will start until the estimation has been accepted.

Approval of artwork/design.
This has to take place before any job can be printed. It is the sole responsibility of the client to check that all is correct before giving the instruction to go to print. Please check names and dates particularly carefully as we will not be able to double check this information for you. As many as several proofs are included in your original price, subsequent proofs could be charged for. We would ask that amendments, alterations and instructions are sent by e-mail as this is much less error prone. If amendments or alterations are not sent in written form we will take no responsibility for any errors that might occur. Once approval is given the order will be printed, then any reprinting costs, for whatever reason, will become payable in full.

Time scales between approval and finishing of an Order of Service
(a) Orders of service must be approved at least 36 hours before the time and day of the service. If the order is to be delivered – delivery is always charged extra – at cost. (b) If an order is to be collected then approval must be given at least 24 hours before start of service. Failure to keep to these deadlines will have one of the following results: i) the order will not be printed but will be charged minus any printing costs. ii) The order will be printed but the final cost will include a rush charge of up to 50% extra to the original price. Flexibility on this will be shown in exceptional circumstances – solely at our discretion.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your contact details and the information supplied to complete and deliver your order. No payment details will be taken via this website – therefore please do not send or enter any payment information on this site. All payments and payment details will be taken via phone or in person.

Subscriptions
No parts of the Service are billed on a subscription basis (“Subscription(s)”).

Content
If our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the way any of this content is used outside of our site or services. While we will make any reasonable efforts to protect the content sent to us or created via our site, we expect the same of everything sent to you – this also includes the unauthorised reproduction of provided proof of designs.

Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Finepoint Graphics Ltd. Finepoint Graphics Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Finepoint Graphics Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Intellectual Property
All content available on or via this site, where applicable, remains the sole property of Finepoint Graphics Ltd. This includes, but is not limited to; contents, images, fonts, logos, layouts, designs, information, texts and all further visual media – all of which are protected by copyright laws.

Conduct
In your digital interactions with other users (including but not limited to: site messages, instant messages, journal postings, and forum comments) you agree to conduct yourself civilly and respectfully. While using the website, you agree that you shall not under any circumstances harass or make mischief against any other user of the website.

Termination
Any accounts or access to the website services may be immediately terminated solely at our discretion if any user has been found to abuse any of the site’s services or any other user or the owner or an employee of Finepoint Graphics Ltd. We reserve the right to define what constitutes abuse, harassment or mischief at our sole discretion. All cases are subject to appeal but we reserve the right to ban you or your IP address from further interaction or access to content should we feel that this is required.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us
If you have any questions about these Terms, please contact us.